Lucky Creek Review
New customer offer.Exchange bets excluded. T&C applies.
- Fast withdrawal times
- Live chat 24/7
- Games proven fair
- Several country limitations
There is good, there is bad, then there is Lucky Creek, amongst the worst online casinos out there.
Lucky Creek Casino is a good online casino
There are several factors taken into consideration when contemplating and writing about a casino in an attempt to quantify the level of its service and whether or not users should invest
One of them is user experience and Lucky Creek has gotten some of the worst user reviews in the recent history of online casinos.
Even though a wide array of options are offered, yet still, players find withdrawals extremely difficult to manage.
E-Wallets, debit, and credit cards are supported and the site claims no extra charges for those withdrawals.
Cheques are also accepted and they have their varying processing times.
Withdrawals through E-Wallets take about an hour, card payments can take up to an absurd ten days to process, and in most cases even longer than that.
Bank transfers take at least a week, and cheques can take up to a month.
Overall not a very desirable or reasonable processing time in terms of withdrawals.
Customers also claim that the documentation process takes a longer time than mentioned on the site and is often botched, with player’s withdrawals stuck for up to a month or more no matter the category of withdrawals they use.
Some have even claimed that they had been scammed.
The maximum withdrawal per week is 1500 Dollars and in most cases, it has never been withdrawn properly without some issue and an extended waiting time for the players, which is extremely frustrating for most people.
Most of the time, as users have reported, they have been scammed openly under the guise of “your documents were incomplete and you have violated customer policy.”
The game collection is nothing outstanding either.
They are very limited in number including slots.
Slots make up around 3 times as much as other games in the catalog which is very unremarkable considering that there are only 20 games for each category outside of slots which is an extremely limited number of games.
Any casino that does not have a consistent level of alternatives receives a bad rating in general, in this case, there are no games offered at all. What is the player supposed to play?
The bonus is not cacheable, it is very inducing though.
They give you a 100% up to 500 Dollars, which is not bad, but the bonus is subtracted after you have made through with the wagering requirements of 40x.
Other rewards include a VIP section which gives you the standard treatment of an account managed, opportunities to play tournaments, and free spins.
A very poorly run operation that is extremely untrustworthy and does not seem to care at all about user experience and facilitating its customers and making its services better.
It falls far below the industry average in terms of its services and most players have reported a very awful experience as they painstakingly go through with trying to get their savings back.
Hence, we would rate Lucky Creek casino a 3/10.
- Unlimited withdraw limits
- Multiple withdraw methods
- Live chat open 24/7
- Mobile-friendly design